I am curious about the methods being used to track quality objectives. What are some the other cove members using?

We use an objective tracking form and Microsoft Project.

We developed a system very similar to Ford's QOS. We graphiclly track info related to quality objectives as well as other business related topics. We include our long term objectives as goals and show the progress of working towards those goals.

We have 3 Quality Objectives which tie into our Key Indicators. Every single one of our Key Indicators can related back to at least one Quality Objective. So, how do we track 'em....via KI's.

My objectives involve the whole company:

internal failiure
external failure
on time delivery

updated via job boss (real time)

available to all the employees on thier break room TV

We graphically track ours and they are presented in a number of different settings for employees to follow, crew meetings, supervisor meetings, management meetings, managers' newsletters etc.

Michelle,

We represent ours via graphs usually and they are similar to Roxane's as our objectives are tied to our KPIs thru our business plan. They are reviewed quartely at management strategy meetings.

Greg B