Hey all
I know i ask too much and it is all FOR HELP.. but this is the only place that i can ask at!and then return back to my work and work!
now i am facing litle trouble is understanding somethings, i donno if it is lake of understanding of the standards"that i thought i understand them well" or what,
a problem that i am facing is linking between some operations or fields in the organization and the standards clause or sub. that is concerned or covers it, still, some areas are so clear for me, like inspection and tests, purchasing and document control, some others are not, i am having hard time to get the refrence from the two sides, like, what clause in the ISO9001 standards covers this area>>>>>or<<<<<<<what area of the plant should be affected by the THIS clause or sub. of the ISO 9001 standards
i hope i dont look so retarded , but i need this help so much, a guide again to tell me where to start, i believe that examples just rock with me and i still can spend days and days reading and walking through, but sometimes i frustrate!hope i had a manager! :)
thank you all for help

I worked in the industry for a number of years before I had to actually design and implement a system. It was only when I started to make my own system that I really started to ask important questions about what the requirements meant and how to satisfy the requirements. Making your own system will help you better understand ISO.

If I were you, I would make a chart. On the left side, from the top to the bottom, I would write the ISO requirement. Along the top, from left to right, I would put my departments or key activity centers. Then, I would simply fill in the chart with an "X" if the ISO element (left side) is applicable to the activity (top side). Then I would write a register according to each ISO paragraph number to help me remember why I thought any requirement was applicable to the department / activity.

For example... when you get down to 8.2.2 Internal Audits... you should have a "X" for the Management and Quality Management functions. In your list of "X" justifications, you can write that Management is responsible for resources, and must be informed (perhaps thru the Management Review process) the results of internal audits. The other remark is that the Quality Manager must plan and conduct the audits at defined intervals according to the audit plan, and must inform Management about the results of the internal audit event, probably thru the Management Review.

Then, I would make a list of all my work procedures and work instructions from top to bottom. And again, I would list the department / activity centers along the top. Then again, I would mark the chart with an "X" if the process was applicable to the department / activity. Then I would make a register to remind myself how the process is applicable, if it isn't clear.

This type of chart has many different uses. You can show areas of responsibility. You can plan document control. You can identify training areas. And, you can plan internal audit themes and questions.

I hope that is a little help. Maybe someone else has a better answer.

thank you SSwanson for your help,i started already doing this matrix and your answer made me know i am moving well, may be i still need more examples or already made things to make sure i am filling my matrix correctly.. best regards and thanx for your time
Tanahy