Dear Covers:

Enterprise Software: Warranty Woes
By Larry Dignan

http://www.baselinemag.com/article2/0,1397,1630451,00.asp

GM couldn't sell a car using the [current] software model," in which the buyer assumes the risk of making sure the product works reliably, says Scott, whose company is a large SAP and Electronic Data Systems custom.

Any comments and thoughts on the warranty (quality) issue here with softrware that GN's CTO is talking about?

Charmed :)