Well, just before Christmas shutdown we achieved the LIA CoP Certification mentioned in my last Blog post. This is an excellant step. This is the first external recognition of my efforts and those of the Quality Forum members in pushing towards measurable,...

Even since I started "auditing" outside my company this aspect has been bothering me; in fact I got a non-conformance, during a witness audit, for suggesting to an auditee to look at a Government site for information on legislation. I am referring...

I'm a quality manager in a very busy (thank goodness) metal stamping and fabrication job shop. In the past few weeks I've been dealing with a situation with a customer--a major North American vehicle OEM--that perfectly illustrates the problems with...

So we had a significant meeting at the end of last week.

A number of things where discussed, including our ongoing progress towards ISO9001:2008 Compliance and certification, and our LIA CoP Certification.

A number of...

November month is celbrated as quality month.

Celebration ideas:

1) Quality champion
2) Measurement / instrument skill test
3) Nil rejection product line
4) Kaizens on solving quality issues
...