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Risk Management (and Risk Based Thinking) in ISO 9001:2015
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Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
Risk Management (and Risk Based Thinking) in ISO 9001:2015
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Some Related Topic Tags
iso 9001:2015, organizational knowledge, risk based thinking (rbt), risk management and analysis
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  Post Number #25  
Old 8th February 2017, 07:59 AM
MayaP

 
 
Total Posts: 6
Re: Risk Management in ISO 9001:2015

We use excel file with 3 worksheets:
1st worksheet: all generic risks applicable to company and its business (see generic matrix and Orange Book)
2nd worksheet: my SQE Department risks (i.e. non-compliance with applicable legal requirements etc etc, then whats done about it, scores, what else needs doing, who in charge and next review date
3rd: current problems and potential problems (brought up into broad daylight and managed), tabs as above

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  Post Number #26  
Old 8th February 2017, 08:05 AM
MayaP

 
 
Total Posts: 6
Re: Risk Management in ISO 9001:2015

P.s. I have toyed with the idea of doing in depth process risk chart but due to the nature of the business (cleaning services), this was the best way to get risks addressed
  Post Number #27  
Old 12th February 2017, 12:42 PM
DRAMMAN

 
 
Total Posts: 220
Re: Risk Management in ISO 9001:2015

Quote:
In Reply to Parent Post by MayaP View Post

We use excel file with 3 worksheets:
1st worksheet: all generic risks applicable to company and its business (see generic matrix and Orange Book)
2nd worksheet: my SQE Department risks (i.e. non-compliance with applicable legal requirements etc etc, then whats done about it, scores, what else needs doing, who in charge and next review date
3rd: current problems and potential problems (brought up into broad daylight and managed), tabs as above
Mayap, can you post up an example?
  Post Number #28  
Old 12th February 2017, 12:57 PM
MayaP

 
 
Total Posts: 6
Re: Risk Management in ISO 9001:2015

Please see attached. It is for cleaning and grounds maintenance company and as I am the Risk Management driver, I have dissected my department ... I had to clear the active risks, though but it is whatever comes up in management meetings, then all active risks in one place and get looked at monthly
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: xlsx Blank Risk matrix, updated on 31.01.2017. .xlsx (17.5 KB, 1336 views)
Thank You to MayaP for your informative Post and/or Attachment!
  Post Number #29  
Old 9th July 2017, 12:56 AM
QAMTY

 
 
Total Posts: 504
Re: Risk Management in ISO 9001:2015

Very large policy, try it in a simple manner.
Keep it simple ,remember,from here,the quality objectives will come and you have to support all what state in the policy.
Thanks to QAMTY for your informative Post and/or Attachment!
  Post Number #30  
Old 6th January 2018, 03:27 AM
josephjohn

 
 
Total Posts: 2
Re: Risk Management in ISO 9001:2015

ISO 9001:2015 does not prescribe a risk methodology organisations are free to adopt their own approach. This approach must be proportionate to the potential impact on customer satisfaction and the intended results of the QMS, should the risk (or opportunity) be realised.
  Post Number #31  
Old 22nd January 2018, 04:06 PM
Marie Cavanaugh

 
 
Total Posts: 6
Re: Risk Management in ISO 9001:2015

Quote:
In Reply to Parent Post by LUV-d-4UM View Post

I am taking a big risk by posting the Quality Policy statement for the ISO9001:2015 management system. I welcome everyone to critique this quality policy. Thank you.

"We the employees of XYZ company are committed to deliver quality in every product and service which we provide to all our customers. To meet this commitment we will:

Supply products and services which meet customer expectations and requirements surpassing or equalizing the competition

Develop and introduce innovative products and services to meet emerging expectations and requirements

Maintain an environment which encourages us to continuously strive to improve the quality of work, both individual and as a team.

This commitment to quality is a responsibility accepted by all XYZ Company employees to maintain the loyalty and trust of our customers."
Hi, I just rewrote mine, 3 sentences. Yours may fit your business needs, however, I have always used meet or exceed expectations.
M. Cavanaugh QSM
Thanks to Marie Cavanaugh for your informative Post and/or Attachment!
  Post Number #32  
Old 22nd January 2018, 04:42 PM
AndyN's Avatar
AndyN

 
 
Total Posts: 8,940
Question Re: Risk Management in ISO 9001:2015

Quote:
In Reply to Parent Post by Marie Cavanaugh View Post

Hi, I just rewrote mine, 3 sentences. Yours may fit your business needs, however, I have always used meet or exceed expectations.
M. Cavanaugh QSM
Can I ask if this fits your context and the needs of "interested parties"? Was that a consideration in setting your policy? What is it you do for your customers?
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