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What should be included in Management Review Meeting for ISO 9001:2015?
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What should be included in Management Review Meeting for ISO 9001:2015?
What should be included in Management Review Meeting for ISO 9001:2015?
What should be included in Management Review Meeting for ISO 9001:2015?
What should be included in Management Review Meeting for ISO 9001:2015?
What should be included in Management Review Meeting for ISO 9001:2015?
What should be included in Management Review Meeting for ISO 9001:2015?
What should be included in Management Review Meeting for ISO 9001:2015?
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iso 9001 - quality management systems, iso 9001:2015, management review
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  Post Number #9  
Old 28th October 2017, 11:54 AM
QAMTY

 
 
Total Posts: 504
Re: What should be included in Management Review Meeting for ISO 9001:2015?

Thanks Colin
Your comment very important

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  Post Number #10  
Old 9th November 2017, 11:53 AM
ArvindC

 
 
Total Posts: 1
Re: What should be included in Management Review Meeting for ISO 9001:2015?

9.3 MANAGEMENT REVIEW - ISO 9001:2015
9.3.1 General
The Top management shall review the organisation's quality management system, at planned intervals, to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of the organisation.

9.3.2 Management review inputs
The management review shall be planned and carried out taking into consideration:
(a) the status of actions from previous management reviews
(b) changes in external and internal issues that are relevant to the QMS
(c) information on the performance and effectiveness of the QMS, including trends in:

1) customer satisfaction and feedback from relevant interested parties
2) the extent to which quality objectives have been met
3) process performance and conformity of product and services
4) non conformities and corrective actions
5) monitoring and measurement results
6) audit results
7) the performance of external providers

(d) the adequacy of resources
(e) the effectiveness of actions taken to address risks and opportunities (see 6.1)
(f) opportunities for improvement

9.3.3 Management review outputs
The outputs of the management review shall include decisions and actions related to:
(a) opportunities for improvement
(b) any need for changes to the QMS
(c) resource needs.

The organisation shall retain documented information as evidence of the results of management reviews.
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  Post Number #11  
Old 10th November 2017, 12:55 PM
Anerol C's Avatar
Anerol C

 
 
Total Posts: 156
Re: What should be included in Management Review Meeting for ISO 9001:2015?

Quote:
In Reply to Parent Post by ArvindC View Post

9.3 MANAGEMENT REVIEW - ISO 9001:2015

5) monitoring and measurement results

(d) the adequacy of resources
.
What type of info, charts are you showing/reviewing in your management review for:
5 Monitoring and measurement
d Adequacy of resources.

Thanks
  Post Number #12  
Old 10th November 2017, 01:11 PM
qpled

 
 
Total Posts: 88
Re: What should be included in Management Review Meeting for ISO 9001:2015?

Quote:
In Reply to Parent Post by Anerol C View Post

What type of info, charts are you showing/reviewing in your management review for:
5 Monitoring and measurement
d Adequacy of resources.

Thanks
For Monitoring and measurement: focus on how/when monitoring has occurred and the resulting measurements of KPI's, especially any mentioned in our scope.

Adequacy of resources: presentation of info gathered from: results from Internal audits, employee feedback, the above mentioned monitoring/measurement of KPI's, SWOT analysis, and any other data we have on the current status of our resources (people/machines/building/etc...)
  Post Number #13  
Old 10th November 2017, 02:07 PM
normzone

 
 
Total Posts: 733
Re: What should be included in Management Review Meeting for ISO 9001:2015?

All of the above - AND as a QAPA (quality assurance performance artist) in the meeting I alternate between rushing through the routine stuff to save time, and then slowing it down to a crawl to address unpleasant things that people are trying to avoid talking about.
Thank You to normzone for your informative Post and/or Attachment!
  Post Number #14  
Old 19th December 2017, 12:53 PM
Scott.Hilton

 
 
Total Posts: 17
Re: What should be included in Management Review Meeting for ISO 9001:2015?

So my question is in regards to this section:1) customer satisfaction and feedback from relevant interested parties to the QMS

We have the customer satisfaction down, but I am trying to figure out how to show and easily correlate the "other" interested parties.

Is anyone showing a matrix of interested parties that includes Feedback loops?

In other words: Interested parties: Employees: Feedback loop-Performance reviews, townhall meetings etc.

I am both trying to show determination of feedback where needed, but also where feedback is not needed for certain interested parties.

I have considered using a scoring matrix and only a certain score field requires feedback, which may be most simple.

Anyone have examples of this?
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