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Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
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Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1/4.2
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context of the organization, evidence, interested parties, iso 9001:2015, records (evidence) and records control, scope (general term)
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  Post Number #41  
Old 16th January 2018, 08:16 AM
AMIT BALLAL's Avatar
AMIT BALLAL

 
 
Total Posts: 202
Re: Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1

Attaching an interested parties needs and expectations register as asked by Sunny costa earlier. Sorry for not being able to read and reply to your message earlier.

Better late than never.
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: xlsx Needs and expectations register.xlsx (52.8 KB, 748 views)
Thanks to AMIT BALLAL for your informative Post and/or Attachment!

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  Post Number #42  
Old 20th January 2018, 11:04 AM
rjmsteel

 
 
Total Posts: 11
Re: 4.1 & 4.2 - Context of the Organization and Interested Parties, ISO 9001:2015

Thank you Battery for your informative post and extremely well done methodology of employing a database solution for determining Interested Parties Classifications and their Needs and Expectations.

I know a lot of folks here take the view of keeping it simple which makes sense to a degree, however from my/our companies standpoint the method Battery and his Team have approached in identifying IP`s, (and specifically Customers), simplifies tying in our quality Objectives and the effects created when implementing our Objectives, (and Key Processes). Also how we identify and assess Risk and the planning of Risk Measures ties in from the format Battery and his Team have initiated.

We believe adding our actual Key and Sub Processes to a database would further clarify our QMS for our organization and our Auditor.
  Post Number #43  
Old 25th January 2018, 12:35 PM
Anerol C's Avatar
Anerol C

 
 
Total Posts: 157
Re: Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1

Quote:
In Reply to Parent Post by MrPhish View Post

I created a simple spreadsheet matrix. Listed all of the IPs down the left (9 total), and all of the clause requirements (i.e. 4.1, 4.2, 4.3, and 4.4) across the top. For each IP, I provided the objective evidence (OE) that would show compliance for each clause number. For example under 4.2.c), I listed the methods used to monitor/review information about each IP listed. Kept the matrix SIMPLE (not too many OE items per IP). Collected all of the OE cited for each IP and hyperlinked the document, e-mail, picture, etc. to each clause requirement, so I could quickly show the auditor how each IP was compliant and being tracked. Registrar passed me on my Transition Audit, so this is my method moving forward. Turns out to be a great training aid for employees too, so they understand the concept of IPs.
Hi, Would you be so kind to share your matrix.
  Post Number #44  
Old 30th January 2018, 08:40 AM
Florentt

 
 
Total Posts: 1
Re: Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1

Hi there,

Maybe the following article is interesting for you:
SWOT-analysis - Context of the organization

It's about the the introduction of chapter 4 ''Context of the organization.

We also have written a lot of other interesting content around ISO9001:2015 Context of the organization!

Feel free to have a look and tell me what you think about it.
  Post Number #45  
Old 2nd February 2018, 02:47 PM
MrPhish's Avatar
MrPhish

 
 
Total Posts: 80
Re: Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1

Marc asked me to share, so here is the matrix I created to address how to bring together all of the requirements for CONTEXT into a simple interface.
.
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: xlsx ONLY_Context_Process_Tabs_Feb18.xlsx (53.1 KB, 754 views)
Thank You to MrPhish for your informative Post and/or Attachment!
  Post Number #46  
Old 27th February 2018, 08:54 AM
Mandy

 
 
Total Posts: 45
Re: Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1

Quote:
In Reply to Parent Post by Florentt View Post

Hi there,

Maybe the following article is interesting for you:
SWOT-analysis - Context of the organization

It's about the the introduction of chapter 4 ''Context of the organization.

We also have written a lot of other interesting content around ISO9001:2015 Context of the organization!

Feel free to have a look and tell me what you think about it.
Please post a link.
Thx
  Post Number #47  
Old 13th March 2018, 07:41 PM
Marc's Avatar
Marc

 
 
Total Posts: 26,502
Re: Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1

A quick "bump" for Florentt.
Thanks to Marc for your informative Post and/or Attachment!
  Post Number #48  
Old 1st April 2018, 10:26 AM
qualprod

 
 
Total Posts: 107
Re: Context of the Organization & Interested Parties Evidence - ISO 9001:2015 Cl. 4.1

Amiin
In int/ext issues and IP spreadsheets you shared, don't show what specifically you monitored, could you explain it?
Thanks
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