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ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
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ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....
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  Post Number #9  
Old 27th February 2018, 08:49 PM
RocknRonFoster

 
 
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re: ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....

8.4.1 I am really confused on this issue. Controls of External Providers/Drops Shipments

We are authorized Distributors for several lines. We Drop Ship bearings, motors, etc, directly from the Manufacture to the Customer. For Controls we have always used our AVL, Supplier Performance and have then Vendor send us their Manufacturers Certs and their pack slip.

My auditor states this is not sufficient for control. He suggested source inspection at the Vendor whenever we have a drop ship. What??

Any suggestions??

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  Post Number #10  
Old 27th February 2018, 09:48 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
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re: ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments....

Quote:
In Reply to Parent Post by RocknRonFoster View Post

My auditor states this is not sufficient for control.
You are probably dealing with an inexperienced auditor. You have to ask the auditor what EXACT requirement would force a distributor to inspect a product intended for drop shipment, manufactured elsewhere. Especially when the product is delivered with a manufacturer certificate of conformity.

When an auditor basically comes to a conclusion that a business model tested and tried for decades is inadequate, someone must question this auditor's business acumen.
Thanks to Sidney Vianna for your informative Post and/or Attachment!
  Post Number #11  
Old 1st March 2018, 11:06 AM
Cari Spears's Avatar
Cari Spears

 
 
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Re: ISO 9001:2015 - 8.4 Control of externally provided-Distributor & drop shipments..

That's like expecting Grainger to go out to Westward or Kingfisher and inspect their lube fittings before they could fill my order.
Thank You to Cari Spears for your informative Post and/or Attachment!
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