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Non-Conformance Report for Concession
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Non-Conformance Report for Concession
Non-Conformance Report for Concession
Non-Conformance Report for Concession
Non-Conformance Report for Concession
Non-Conformance Report for Concession
Non-Conformance Report for Concession
Non-Conformance Report for Concession
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Some Related Topic Tags
concessions, nonconformance report (ncr), supplier nonconformances
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  Post Number #1  
Old 8th January 2018, 04:03 PM
MarcM

 
 
Total Posts: 8
Question Non-Conformance Report for Concession

Hi all,

First post and a quick question.

Is it normal practice to write a non-conformance report for any supplier parts received on a customer approved Concession?

Thanks

MM

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  Post Number #2  
Old 8th January 2018, 04:17 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
Total Posts: 9,211
Re: Non-Conformance Report for Concession

If there was a concession/waiver, chances are the part was nonconforming, thus, yes, someone should have identified the nonconforming situation, typically the supplier, with the AS-IS condition, in support of the request for concession.

Welcome to The Cove.
Thank You to Sidney Vianna for your informative Post and/or Attachment!
  Post Number #3  
Old 8th January 2018, 07:23 PM
MarcM

 
 
Total Posts: 8
Re: Non-Conformance Report for Concession

Quote:
In Reply to Parent Post by Sidney Vianna View Post

If there was a concession/waiver, chances are the part was nonconforming, thus, yes, someone should have identified the nonconforming situation, typically the supplier, with the AS-IS condition, in support of the request for concession.

Welcome to The Cove.
Thank you

Looking at it from another point of view. Since the Concession states the new condition of the part (although it is non-conforming to the original print) and it has been signed by the relevant parties, doesn't that now make the part conform to this new "IS" requirement on the Concession? and therefore is not Non-Conforming? Just a thought...
  Post Number #4  
Old 8th January 2018, 08:35 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
Total Posts: 9,211
I Say... Re: Non-Conformance Report for Concession

Quote:
In Reply to Parent Post by MarcM View Post

doesn't that now make the part conform to this new "IS" requirement on the Concession? and therefore is not Non-Conforming? Just a thought...
Not sure if there is a hidden agenda here.

The ISO 9000 definition of concession:
permission to use or release a product or service that does not conform to specified requirements.

If the part were conforming, that would not be a need for a concession.

If the "AS-IS" condition is acceptable for a limited run, the concession should specify the limitation. If the "AS-IS" condition is good forever, the product specification should be revised accordingly.
Thanks to Sidney Vianna for your informative Post and/or Attachment!
  Post Number #5  
Old 8th January 2018, 09:19 PM
Golfman25

 
 
Total Posts: 1,322
Re: Non-Conformance Report for Concession

To me you either go down the concession branch or the non-conforming branch. If it's a concession it's usually proactive. A problem was noticed and rather than fix, the product is used with the defect. It is fixed at a later time. If it's non conforming, you need to fix it and do root cause analysis and corrective action. Sometimes you might do both.
Thanks to Golfman25 for your informative Post and/or Attachment!
  Post Number #6  
Old 9th January 2018, 01:52 PM
MarcM

 
 
Total Posts: 8
Re: Non-Conformance Report for Concession

Quote:
In Reply to Parent Post by Sidney Vianna View Post

Not sure if there is a hidden agenda here.

The ISO 9000 definition of concession:
permission to use or release a product or service that does not conform to specified requirements.

If the part were conforming, that would not be a need for a concession.

If the "AS-IS" condition is acceptable for a limited run, the concession should specify the limitation. If the "AS-IS" condition is good forever, the product specification should be revised accordingly.
Quote:
In Reply to Parent Post by Golfman25 View Post

To me you either go down the concession branch or the non-conforming branch. If it's a concession it's usually proactive. A problem was noticed and rather than fix, the product is used with the defect. It is fixed at a later time. If it's non conforming, you need to fix it and do root cause analysis and corrective action. Sometimes you might do both.
Fair point. I was under the same mindset but thought there might be a different view point. So, a concession identifies non-conforming part which means a non-conforming report must be generated.
  Post Number #7  
Old 9th January 2018, 02:20 PM
Golfman25

 
 
Total Posts: 1,322
Re: Non-Conformance Report for Concession

Quote:
In Reply to Parent Post by MarcM View Post

Fair point. I was under the same mindset but thought there might be a different view point. So, a concession identifies non-conforming part which means a non-conforming report must be generated.
NO, not necessarily.

Example. I have a part made in 304 Stainless steel but I can't find material for it. I can get 316 SS which is an upgrade in most cases. I can get a concession for the material switch on this order and go back to 304 next time. There was nothing non-conforming about it.

Or, I am making a part that just doesn't want to come into spec. Let's say it will take a lengthy tooling/machine repair. I can ask for a concession to allow the out of spec condition on this order to give me time to fix the tooling/machine for the next order. Maybe I issue a non-conformance or Corrective action, maybe not.

As distinguished by, I found a defect in final inspection (or the customer found it). I can issue a non-conformance, corrective action, and all of that. In the meantime, I can also maybe get a concession to use as is for now.

So short answer is "It Depends."
  Post Number #8  
Old 9th January 2018, 09:43 PM
MarcM

 
 
Total Posts: 8
Re: Non-Conformance Report for Concession

Quote:
In Reply to Parent Post by Golfman25 View Post

NO, not necessarily.

Example. I have a part made in 304 Stainless steel but I can't find material for it. I can get 316 SS which is an upgrade in most cases. I can get a concession for the material switch on this order and go back to 304 next time. There was nothing non-conforming about it.

Or, I am making a part that just doesn't want to come into spec. Let's say it will take a lengthy tooling/machine repair. I can ask for a concession to allow the out of spec condition on this order to give me time to fix the tooling/machine for the next order. Maybe I issue a non-conformance or Corrective action, maybe not.

As distinguished by, I found a defect in final inspection (or the customer found it). I can issue a non-conformance, corrective action, and all of that. In the meantime, I can also maybe get a concession to use as is for now.

So short answer is "It Depends."
That is kind of what I was thinking of along the lines of originally.

If a concession is approved with an "IS" condition, doesn't that become the "new" standard the part has to adhere to for the purpose of that concession? I mean its still deviating from the original type data but its conforming to the new agreed condition so does that make it conforming enough to not generate a Non-Conforming Report?
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