Q
QA Colin
ISO9001:2000 states -
Top management shall appoint a member of management who, irrespective of other responsibilities, has responsibility and authority that includes
a) ensuring that processes needed for the quality management system are established, implemented and maintained,
b) reporting to top management on the performance of the quality management system and any need for improvement, and
c) ensuring the promotion of awareness of customer requirements throughout the organization.
NOTE: The responsibility of a management representative can include liaison with external parties on matters relating to the quality management system.
I (QA Coordinator) report to the Workshop Manager, who reports to the Production Manager who reports to the GM and therefor I have little authority for the implenetation of new systems & procedures (I have to run everything past all ov the above - who incidently always aprove). Given this, can I still be held responsible for all quality matters? I realise the buck stops with the GM / MD, but can I be the appointed representative when I don't officialy hold a management position? Any suggestions for how I broach this with senior management?
Top management shall appoint a member of management who, irrespective of other responsibilities, has responsibility and authority that includes
a) ensuring that processes needed for the quality management system are established, implemented and maintained,
b) reporting to top management on the performance of the quality management system and any need for improvement, and
c) ensuring the promotion of awareness of customer requirements throughout the organization.
NOTE: The responsibility of a management representative can include liaison with external parties on matters relating to the quality management system.
I (QA Coordinator) report to the Workshop Manager, who reports to the Production Manager who reports to the GM and therefor I have little authority for the implenetation of new systems & procedures (I have to run everything past all ov the above - who incidently always aprove). Given this, can I still be held responsible for all quality matters? I realise the buck stops with the GM / MD, but can I be the appointed representative when I don't officialy hold a management position? Any suggestions for how I broach this with senior management?