Fair enough, Doug.Douglas E. Purdy said:Wes,
I question your attributing SIPOC to Six Sigma Folk. I went to an Excellence in Management Seminar for Executive Management by Tennesse Associates Inc. back in about 1990 and they presented SIPOC as a tool for Continous Improvement (TQM). Back then the emphasis was on identifying the Supplier - Customer relationships (internal and external) and establishing / knowing the requirements necessary to perform the "value added activity" and satisfying the customer. Part of the continuous improvement was changing/focusing the "value added activity" based on the required inputs and outputs for the process and thereby eliminating waste.
I do not understand what you mean by "co-opted SIPOC," but IMHO the SIPOC Model is a Continuous Improvement tool that feeds into the 9001 requirements for identifying the processes needed for the QMS and determining their sequence and interactions.Doug
My main thrust was that SIPOC is not necessarily a technique pointed at a specific portion of TS16949, but is a technique which can be pointed at ANY and EVERY part of ANY Standard.co-opt
2 a : to take into a group (as a faction, movement, or culture) : [size=-1]ABSORB[/size], [size=-1]ASSIMILATE[/size] (the students are co·opted by a system they serve even in their struggle against it -- A. C. Danto) b : [size=-1]TAKE OVER[/size], [size=-1]APPROPRIATE[/size]
CarbonArc said:I am 2 days into my first workshop for internal auditors for our transition from QS9000 to TS 16949. We have discussed the SIPOC process and I was wondering after todays class what section of TS 16949 does SIPOC specifically relate to?
I am 2 days into my first workshop for internal auditors for our transition from QS9000 to TS 16949. We have discussed the SIPOC process and I was wondering after todays class what section of TS 16949 does SIPOC specifically relate to?
Firstly you are too late for a transision from QS to TS.You must have spent a couple of years without any certification.
Secondly tell us what is SIPOC.Then you may expect some response.
V.J.Brahmaiah
One of the additional requirements in section 8.2.2 Internal Audit is to conduct Process and Product Audit. It does not say how to do the process audit but it SHALL be done. My suggestio (If I may) is to get a sales order (product that has been shipped to OEM) and trace it backwards to how it to Customer Service. Doing this will lead to different trails of audit support. I hope this helps.