Z
Zoey1
Hello,
I have a incident with a scrapping process. The buyer purchased the wrong part number the parts matched the purchase order they weren't physical nonconforming however they were the wrong part number they couldn't be used or be returned to the vendor so the parts were scrapped out using a e-mail attached in a database stating they were scrapped. When questioned why they didn't follow the internal scrapping process they stated this issue didn't fall in to the scrapping procedure so I asked what process they followed for this and they said there wasn't one for this situation.
My question is should this be written up for lack of availability of work instruction per AS9100 7.5.1????????
Thank you
I have a incident with a scrapping process. The buyer purchased the wrong part number the parts matched the purchase order they weren't physical nonconforming however they were the wrong part number they couldn't be used or be returned to the vendor so the parts were scrapped out using a e-mail attached in a database stating they were scrapped. When questioned why they didn't follow the internal scrapping process they stated this issue didn't fall in to the scrapping procedure so I asked what process they followed for this and they said there wasn't one for this situation.
My question is should this be written up for lack of availability of work instruction per AS9100 7.5.1????????
Thank you