W
wallen - 2008
Hello all, my company as a process step carries out final / out of box audits on high end IT products and I have a number of concerns regarding the benefit of the existing methodology. The current process takes 3 units per week regardless of overall volume (statistically representative? – I think not), each unit produced can be differently configured, so all sub units and processing steps may not be the same. The out of box audits are actually suspended during the quarterly peak periods when 65%+ of product is shipped.
I am suggesting that the audits adds very little value, only show the quality of the units inspected and no real inferences can be made of the overall population or the implied quality of the process. Out of box audits is a little old school trying to detect a problem at the end of the process. I am trying to sell a more proactive methodology which focuses on a cross functional knowledgeable team, walking the process and use quality tools such as FMEA etc to identify weaknesses, implement improvements or at minimum identify detection methods to catch the defect as it occurs.
Just throwing my ideas out their for comment or possible suggestions of alternative solutions?
P.S there is a lot of inhouse political support for keeping the existing so I need a flame proof,water tight,anti venom coated, bullet proof alternative process before Ienter the arena.
I am suggesting that the audits adds very little value, only show the quality of the units inspected and no real inferences can be made of the overall population or the implied quality of the process. Out of box audits is a little old school trying to detect a problem at the end of the process. I am trying to sell a more proactive methodology which focuses on a cross functional knowledgeable team, walking the process and use quality tools such as FMEA etc to identify weaknesses, implement improvements or at minimum identify detection methods to catch the defect as it occurs.
Just throwing my ideas out their for comment or possible suggestions of alternative solutions?
P.S there is a lot of inhouse political support for keeping the existing so I need a flame proof,water tight,anti venom coated, bullet proof alternative process before Ienter the arena.