In Reply to Parent Post by Caster
The thread changes course again, from writing a new standard to "how do we make current one effective?"
I wholeheartedly agree with the change of course. In a previous life, I have been involved with development of standards and, just like legislating and sausage making, it is an ugly process. Many times, the compromises made in order to pass a requirement or the whole document are much more politically influenced than technically dictated.
I foresee insurmountable obstacles for us to develop a standard using this media.
But brain storming and tinkering with changes to the accredited management system certification process would be a very interesting topic, imo.
So, if this thread were to go a different route along the lines I propose above, I would suggest the following requirements associated with organizations that would like to be certified to a management system Standard, such as ISO 9001, ISO 14001, TL-9000, etc….:
- The top management of the organization should spend a full week in some type of paid activity (such as training) to understand how the EFFECTIVE implementation of the Standard could benefit their business. They should be tested for comprehension of the Body of Knowledge and if one of the individuals failed the test, they would not be eligible to certification until they remediate the situation, i.e., re-test.
- The above should happen early during the IMPLEMENTATION phase.
- The organization should maintain some type of accounting practice to continue correlating the problems prevented (quality, environmental and safety) with the organization bottom line.
- Accreditation/certification should be a regulated activity and effective policing should be exercised by a governmental agency
Sure, many companies would drop their certificates if some of the requirements were to be part of the process, but if it the outcome would increase the confidence in 3rd party certificates issued, we would have accomplished something. When it comes to management system certificates, we need less emphasis on numbers and more emphasis on substance.
I understand that many people would resist the idea of creating more bureaucracy, but I would be very interested to learn, from fellow Covers, what steps could be taken in order to increase the CONFIDENCE in the value of 3rd party certificates.