I had a question related to Training requirements in ISO9001 para 6.2.2. I was curious to know how other plants handled the salaried employee training.
In one of my previous audits the auditor found about 2 instances where manufacturing did not sign-off on discrepant material sign-off sheets and there were few fields that were left blank which should have been marked "N/A".
As required by one of our procedure engineering, quality and manufacturing all three have to sign-off on discrepant material dispositions. So I was written up. As a fix I modified the forms removed fields not required, informed all concerned departments through email and closed the non conformance saying form modified and concerned parties trained. So the next time around auditor comes and asks me for training documentation/evidence that training was conducted. He said sending email is not training. One discussion lead to another and finally he said he wants to see records indicating salaried personnel and the corresponding procedures they are trained in?
I have absolute no training records of salaried personnel and the procedures they are trained in. The comparison came because i have a similar kind of document for hourly employees. They have a checklist and a various quality procedures and operating procedures they are trained in.
what kind of training evidence do you have indicating training of salaried employees in various procedures. Do you have checklist or matrix indicating which employee shall be trained in which all procedures.
I have statements in all procedures saying departments that are responsible for that procedure. For e.g When a procedure on engineering related documents is modified Engineering Manager sign-offs acknowledging the change but it not signed-off by people working under him, in this case do I have to trained them?
please give me some direction,
thanks for you help in advance.