In Reply to Parent Post by Greg B
whilst that may be the case in your experience, I have found that its the reverse in most cases. Companies tend to be more customer focussed and thus Quality
orientated and will only do what is necessary to comply with legilation and safety requirements, wheras Quality is a customer requirement and therfore takes precedence over everything else.
a prime example is:-
BNFL quality control data falsification scandal in December 1999 :-
The primary objective of the Steering Committee formed specifically for this process as I see it is to ensure the integrity of the organization's behavioural safety process. In support of this objective, the Steering Committee performs two distinctly different types of activities. Members use observation data to develop strategies to improve safety and use data about the process to enhance the process functioning. It has a two pronged attack, 1 on culture and the other on product thus ensuring an equal airing of both and combining the desired result with some stealth as Jen nicely puts it.
when my next piece is complete I will elaborate some more.