Laboratory is accredited to ISO/IEC 17025 but that is not stated on the Cal Cert

[sarahc]

Hi guys,

This is my first post on here - but all help and guidance will be greatly apprecitated.

We have just finished our TS 6 monthly surveillance audit.
We received the following non-conformity:

The calibration of the scales and surtronic instrument was not seen to be totally effective.

Clause 7.6.3.2 of TS 16949 requires:
External/commercial/independent laboratory facilities used for inspection, test or calibration services by the organisation shall have a defined laboratory scope that includes the capability to perform the required inspection, test or calibration, and there shall be evidence that the external laboratory is acceptable to the customer, or the laboratory shall be accredited to ISO/IEC 17025 or national equivalent

There was no evidence to confirm that the surtronic instrument was calibrated by an ISO/IEC 17025 accredited laboratory or had been accepted by the customer


The question I have is this :-

The surface tester was calibrated by a company that is acreditaed to ISO 17025, but this is not detailed on the calibration certificate - therefore is this a non-conformity or not.
I believe it is due to lack of traceability back to the national standard but my colleauge feels that it is not a nc.

Please help!!!