TS 16949 Cause 7.4.1: Type of Control vs. Extent of Control (Definitions)

[morteza]

Hi all,
Can someone give me some information about the terms type and extent of control regarding the product and supplier. i.e.:
What is the meaning of type of control regarding the product and supplier?
Can you mention some types of controls over product and supplier?
What is the meaning of extent of control regarding the product and supplier?
Thanks all.

[Jim Wynne]

In Reply to Parent Post by morteza

Hi all,
Can someone give me some information about the terms type and extent of control regarding the product and supplier. i.e.:
What is the meaning of type of control regarding the product and supplier? Can you mention some types of controls over product and supplier?

The type of control is how the control is invoked--for products it might be receiving inspection, for example, and for the supplier it might be audits or requiring a supplier to submit inspection reports with product shipments.

In Reply to Parent Post by morteza

What is the meaning of extent of control regarding the product and supplier?
Thanks all.

Extent refers to (for example) how many different types of controls are invoked, how often and for how long.

[morteza]

Thanks Jim,
May you give me some examples for sorting and sequencing (stated in NOTE 1, under clause 7.4.1) in automotive industry?

[Jim Wynne]

In Reply to Parent Post by morteza

Thanks Jim,
May you give me some examples for sorting and sequencing (stated in NOTE 1, under clause 7.4.1) in automotive industry?

Both of these terms refer to services performed by suppliers. Sometimes when a nonconforming product is discovered by a customer, a requirement for controlled shipping is invoked, which might involve having manufactured lots sorted by a third party service.

"Sequencing" is a just-in-time process involving suppliers structuring their shipments such that (for example) components are provided in the sequence needed by a production line. This might involve populating racks with parts identified and arranged in sequence. This service is also sometimes performed by third parties who will (either in the customer's facility or another location) consolidate product from multiple suppliers and provide it to the customer in sequenced order.

[morteza]

My another question is that according to note 1 under the clause 7.4.1, PRODUCTS includes all that affect customer requirements. Some customer requirements may be not related to products such as requirements related to quality management systems.
So, do the suppliers which provide these types of products such as training courses or consulting service should be evaluated and their products also be controlled?
Thanks all

[Jim Wynne]

In Reply to Parent Post by morteza

My another question is that according to note 1 under the clause 7.4.1, PRODUCTS includes all that affect customer requirements. Some customer requirements may be not related to products such as requirements related to quality management systems.
So, do the suppliers which provide these types of products such as training courses or consulting service should be evaluated and their products also be controlled?
Thanks all

You have to determine whether or not a product or service has the potential to affect customer requirements. The direct connections are mostly obvious, but in some cases you have to do a little risk analysis in order to understand what needs to be controlled.