In Reply to Parent Post by ScottK
Sorry - I've been away....
Exactly what Ninja says above. It's a culture shift.
indeed that is cultural shift not only from system perspective but also from personnel and organization system perspective
actually what i meant was that, does your audit process really drive/focus on the OFIs ; and how do you objectively measure it. what kind of assessment is done to differentiate short-cuts vs alternatives/simplifications... (i can imagine it to be routed thru change control but ...what kind of assessment/metrics(monitoring) is carried out)