In Reply to Parent Post by qusys
Approved by customer, how? With a second part audit or its audit on the the supplier?
In which phase could be the approval or the waiver from the customer could happen?
All OEM usually provide a list of approved labs in their website or via a formal letter, for their suppliers.
As mentioned in NOTE 1 under clause 220.127.116.11, approval of labs by customer may be obtained by customer or its representative(s) assessment to check whether the laboratory meets the intent
of ISO/IEC 17025 or not.
For calibration, many OEM usually approve labs which have been accredited to ISO/IEC 17025. But for test or inspection, they also introduce labs which only approved by them.
If you use a lab which has not been accredited to ISO/IEC 17025 or has not been approved by customer, you should inform the customer and arrange for lab visit by customer, and , if it is possible, to get a letter of approval from customer.