OK, here goes:
8/20 meeting released the Product Realization - Customer Related Processes. Huge discussion on Product Realization - Purchasing. Generating a 4 tier current supplier list: 1-Automotive, 2 - ISO, 3 - General non-product related supplies (filing cabinets), and 4 inactive. Supplier qualification procedure written and reviewed. Looks good. Querying Level 1 and 2 suppliers to get a certification status on file. Reviewed the whole section at the 8/26 meeting. PR-Purchasing to release on 9/17, all new suppliers will have to be prequalified as TS or ISO after that.
Going to have to create a Procedures Handbook for our Materials Team so that they have special requirements procedures available at Receiving.
Job Descriptions and Team Skills/Training Matrixes are 90% complete for everyone in the plant.
Attended team meetings for the last two weeks to provide training on the Continual Improvement, Preventive Action and Corrective Measures system. I now have all three rolling in and getting databased, assigned, completed and followed up. Yay!
Attended team meetings for the last two weeks to provide training on the Non-conforming product and process. Everyone calibrated to red tag and segregate, plus provide truth-in-advertising on First Pass Yield forms (including failure data that can be trended and analysed).
Reviving our database of Customer Feedback cards and bringing it up to current. We have 3+ years of data! Just need to enter the last 12 months or so. This will go on to support our Monitoring and Measurement - Customer Satisfaction section, along with warranty data and Customer Complaints. BTW, customer complaints will go right into our Corrective Measures Database for tracking.
Team meeting today to review the TS requirements for TS Readiness Evaluation, guidance for 8.2.1.1 Customer Satisfaction - Supplemental, and 8.5.1.1 Continual Improvement of the Organization to map out what metrics we have to support these sections and make sure that they are available and pointed out in the various procedures where the data creation or review is mandated (mostly Monitoring and Measurement and Management Review).
Finally, didn't get to Management Review yet since we interviewed registrars instead (the queue for assessment is getting longer). Management Review is now set for 9/8 (I'll let you know how it goes).
We have selected a registrar: DNV (Det Norske Veritas or The Norwegian Truth). Preliminary schedule for pre-assessment the first week of January 2005 (this cannot be the same auditor that does the registration assessment if registration is after 12/15/04), Readiness Review 3rd or 4th week (this now must be on site if your reg is after 12/15) and Registration Assessment the first week of February 2005. Oh, Saints preserve us!
-Icy (but melting fast) Mountain
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