Measurables for Shipping Process

S

Sean Kelley

I am looking for some help in identifying shipping measurables or KPI's that we can use in management review. Right now we have 2 KPI's 1)# of shipping errors and 2) total cost of shipping dept per day.

I would really like to hear what some others may be tracking.

:thanx:
 

Bev D

Heretical Statistician
Leader
Super Moderator
We use the "perfect order" metric. (a web search will return tons of info on this). It is analogous to rolled throughput yield for a manufacturing operation as it encompasses many sub metrics. It is a nice high level aggregated metric that drives an organization to balanced excellence in quality delivery and cost over time; well suited to management review...
 

Mikishots

Trusted Information Resource
I am looking for some help in identifying shipping measurables or KPI's that we can use in management review. Right now we have 2 KPI's 1)# of shipping errors and 2) total cost of shipping dept per day.

I would really like to hear what some others may be tracking.

:thanx:

You can consider a couple more:

Sales order lines shipped in a given reporting period.
Sales order lines shipped on time in a given reporting period.
 
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