Peter Fraser
Trusted Information Resource
With the current focus on "integrated management systems", some of us in the UK thought that it would be useful to establish if there is a simple, commonly understood definition of the term "Management System". [We have already discovered some surprising diverse views on what we thought was a well established concept]. Obviously, if people have differing views of what basic terms mean, there is a risk of all sorts of confusion when one person uses a term in a different way from what a reader expects or understands.
I have my own definition, which I will post in a couple of weeks. In the meantime, how would you explain the term (in one sentence?) to someone who understands how an organisation works in principle, but doesn't necessarily know a lot of management theory?
I have my own definition, which I will post in a couple of weeks. In the meantime, how would you explain the term (in one sentence?) to someone who understands how an organisation works in principle, but doesn't necessarily know a lot of management theory?