T
techrat
The questions in this post will be based on a manufacturing (precision machining) operation that currently is not working to a specific QMS. Looking more for effectivity in reducing non-conforming work than adherance to any "system"
That said. here is the situation: At this point, all work found to be non-conforming (from any point in the manufacturing process) is imediately forwarded to an MRB area. Unfortunately, the amount of non-conforming product is excessive Manufacturing management has recently begun making changes to how non-conforming work is handled/flows in an effort to improve the efficiency of dealing with non-conforming product.
I (acting as Quality Manager) am all for increasing efficiency. The problem arose where some of the things that were done in the name of efficency, by Manufacturing Manager, eluded some important steps in the material review process. Some of the areas of concern with the new, "more efficient" non-confomring work flow were: not capturing any data on the fact that the non-conformance occurred or the responsible process and dispositioning of product by un-qualified personnel etc.
Now for some questions -
What is the consensus on minimum data collection requirement on the occurance of a non-conformace?
There seems to be a propensity towards "throwing over the wall" of non-conforming material to MRB; Is there any pitfalls to not accepting lots of mixed product? In other words demanding that all non-conforming work sent to MRB be completely sorted at the point of production before moving.
Probably a no-brainer but- In a specific department that is having problems with non-conformances, it has been proposed that a full-time inspector is needed to catch bad work at the source; It is my position that an inpector would be counter-productive to the improvement process, it would be better to focus more engineering effort on the department in order to increase the capability of the processes. Your thoughts?
I am trying, for my own development, to become more active in this forum so expect to see more from me real soon! -Techrat
That said. here is the situation: At this point, all work found to be non-conforming (from any point in the manufacturing process) is imediately forwarded to an MRB area. Unfortunately, the amount of non-conforming product is excessive Manufacturing management has recently begun making changes to how non-conforming work is handled/flows in an effort to improve the efficiency of dealing with non-conforming product.
I (acting as Quality Manager) am all for increasing efficiency. The problem arose where some of the things that were done in the name of efficency, by Manufacturing Manager, eluded some important steps in the material review process. Some of the areas of concern with the new, "more efficient" non-confomring work flow were: not capturing any data on the fact that the non-conformance occurred or the responsible process and dispositioning of product by un-qualified personnel etc.
Now for some questions -
What is the consensus on minimum data collection requirement on the occurance of a non-conformace?
There seems to be a propensity towards "throwing over the wall" of non-conforming material to MRB; Is there any pitfalls to not accepting lots of mixed product? In other words demanding that all non-conforming work sent to MRB be completely sorted at the point of production before moving.
Probably a no-brainer but- In a specific department that is having problems with non-conformances, it has been proposed that a full-time inspector is needed to catch bad work at the source; It is my position that an inpector would be counter-productive to the improvement process, it would be better to focus more engineering effort on the department in order to increase the capability of the processes. Your thoughts?
I am trying, for my own development, to become more active in this forum so expect to see more from me real soon! -Techrat