R
rika_ndry
dear all, does anyone know what the different between failure and deviation? i'm trying to make a SOP for handling deviation & Failure in my company.
thx
thx
dear all, does anyone know what the different between failure and deviation? i'm trying to make a SOP for handling deviation & Failure in my company.
thx
i've got this in Wikipedia.org
Deviation (statistics), the difference between the value of an observation and the mean of the population in mathematics and statistics.
Failure (colloquially fail, phail, flop or flub) in general refers to the state or condition of not meeting a desirable or intended objective
The OP is clearly talking about an ISO management system issue here.
Thanks anyway
You could define the following in your procedure like this
Deviation - a planned departure from the normal practice, a predetermined and planned action. For example , the lack of a certain raw material that could be substituted with another raw material.
Failure - an unexpected result - probably from in house QC testing, or a customer complaint.
Both of which are a nonconformity.........keep it simple, understandable and usable