Re: NB auditor rotation and audit duration
I guess I should have mentioned, we are a medical device manufacturer certified to ISO 9001, ISO 13485, CE marking and CMDCAS.
Medical Device Notified Bodies are under increased scrutiny by the European Authorities and are struggling to keep up with auditor competence requirements and additional scheme requirements.
Your situation might be one of those where the auditor that you know is one of very few qualified for the job and, if you tell the Notified Body to assign your audits to another auditor, they might not have another one, close to you; so you might see auditors coming from far and away, driving your audit costs way up.
I don't condone the unprofessional behavior your auditor exhibits and she might be "prolonging" your audit so she gets paid for more audit days, in case she is a contract auditor with the NB.
The fact that the NB management is willing to defer to her the determination of audit-days necessary for the audit seems to me that they are afraid of telling her what to do and she quitting the contract job.
Some auditors that have some very desired qualifications and competence are able to commandeer their price, clients, audit-days, etc... and the NB is scared to death to rock the boat because, if they lose that auditor, they are in deep youknowwhat to service a number of clients. So, they are at the mercy of the auditor, somewhat.
Good luck.