Hi,
My name is José Victorino. I´m a engineer working in a Brazilian Automotive Supplier Factory.
Newly i´m get involved in a taskforce that is preparing our company for a ISO TS 16949 certification assessment process, and we have been discussing hardly about quality audits issues.
I'd like to share with you one doubt and our considerations about it. It's about the topics 8.2.2.1 until 8.2.2.3 in the norm. I´d like to know your opinion about it.
Are we doing the right thing?
Thanks a lot,
1 - We know that in ISO TS 2 there are three kinds of audit events: System Audit , Manufactoring Process Audit and Product Audit. The great issue is:
Which cases We have to use each one?
Now, we are understanding this way:
System audit - It´s used for verifying compliance with the norm, customer´s specific requirements and internal requirements. In this case we have to verify the documentation and system structure against the norm.
We use the turtles, norms, internal and external documents.
It´s not necessary to verify all processes at the same time, but we need to verify all the requirements.
Manufactoring Process Audit - in this case we are considering that we have to verify the actual parameters and targets related only with the performance of each fase of manufactoring process (capability, productivity, maintenance, cost). Here we are not verifying the enterely process at the same time, but choosing some fases of manufactoring process during the year.
Product Audit - in this case we are verifying just customer specific requirements like dimensions, functionability, packaging and labeling.