Re: Work Instructions for ERP
Most ERP software is VERY generic and the manual usually can help you get started. The implementation group (usually 3rd party - experts in the software) would further help you "customize" the processes or the software to meet your needs.
I have JUST finished this and find that you still need work instructions as a training tool as a minimum. I have people 8 months later that are still using it as a guide (then there are the others that ignore entire pages).
Our software has additional functionality that allows me to further control processes using macro's or other built in controls and occur in the background.
Unfortunately, the last step can only be controlled internally as only you know exactly how data should be entered, or searched, or reported in your company.
It is time consuming but well worth it in the end.