H
haueyman
I need to come up with a countermeasure for a decision making process what is acceptable?
Let me give the story behind the question.
During a production run our employees found suspect parts due to our inspection frequency, parts were placed on hold for disposition. Quality looked at the parts, the descrepancy was holes undersize, and deemed parts to be ok. Parts were shipped customer started to build parts and could not use due to undersize holes.
My customer is requesting a countermeasure for this and I am struggling to give him something that he will be satisfied with. Does anyone have any ideas?
Let me give the story behind the question.
During a production run our employees found suspect parts due to our inspection frequency, parts were placed on hold for disposition. Quality looked at the parts, the descrepancy was holes undersize, and deemed parts to be ok. Parts were shipped customer started to build parts and could not use due to undersize holes.
My customer is requesting a countermeasure for this and I am struggling to give him something that he will be satisfied with. Does anyone have any ideas?