R
Red Bead
I am in a state of shock as apparently the entire top management team (save one person) does not believe that our ERP/MRP system is "part" of the quality management system! We ship and receive materials using it. We trace goods from raw material to bulk batches to packaged kits shipped to the customer with it. It generates our sales orders, shop orders ("pick lists"), packing slips, you name it! The QMS procedures reference the system repeatedly. I have work instructions with keystroke-by-keystroke instructions on how to carry out tasks using this system. And yet it's not "part of the quality system"?
I am very discouraged because they all seemed to be understanding that their Quality Management System was, in fact, their Business Management System. So the program on which the business runs is somehow separate from it? You may as well argue that our mixers, scales, and packaging equipment are somehow not "part" of the QMS.
This topic came up because we are going to be doing a MAJOR upgrade of the system and one person in the meeting inquired about having a Quality Planning Checklist (one of our tools for ensuring quality requirements are met). Everyone else in the room didn't see the need because the ERP/MRP system wasn't "part" of the Quality system!
If anyone has a clear, simple statement or two that will help us all understand each other, I'd appreciate it.
I am very discouraged because they all seemed to be understanding that their Quality Management System was, in fact, their Business Management System. So the program on which the business runs is somehow separate from it? You may as well argue that our mixers, scales, and packaging equipment are somehow not "part" of the QMS.
This topic came up because we are going to be doing a MAJOR upgrade of the system and one person in the meeting inquired about having a Quality Planning Checklist (one of our tools for ensuring quality requirements are met). Everyone else in the room didn't see the need because the ERP/MRP system wasn't "part" of the Quality system!
If anyone has a clear, simple statement or two that will help us all understand each other, I'd appreciate it.