Re: ISO 9001 Clause 6.2.2 - Training Records, a Job Skills Matrix and Job Description
Is the HR department not included in this certification? If this is the case, then you need to do something. Same with the company I am working.
In our company, we created a training matrix where the supervisors will update everytime a training is conducted to his employees.
We also have a one document template where supervisors can use to fill out the training titles, topics that they have provided to their personnel. We specified columns for Training Topic, Date of Training, Completed Yes or No, Trained By, Competent Yes or No.