K
kevwb
Advice please,
We recently underwent a re certification audit and have asked our scope to be changed, the removal of a service we no longer provide. During the audit a minor NC was raised because we had not changed this in our manual, do you consider this to be a valid NC particularly since our scope within our manual accurately reflects what is detailed in our current certificate.
Conversely if we had changed our scope would we have received an NC for it not matching our certificate.
Thanks in advance
We recently underwent a re certification audit and have asked our scope to be changed, the removal of a service we no longer provide. During the audit a minor NC was raised because we had not changed this in our manual, do you consider this to be a valid NC particularly since our scope within our manual accurately reflects what is detailed in our current certificate.
Conversely if we had changed our scope would we have received an NC for it not matching our certificate.
Thanks in advance