How many gages do you have? You then need to ask yourself, What do I want? What do I need? Demos are great if you have the time. You are not going to know how to use them. Learning curve.
I have been using Gagepack for a number of years. How important are reports to you? That is my biggest complaint about this software. The canned reports do not provide enough information and editing them is a time consuming effort. When I got the software, I took the time, learned and few things, and then made a few of them my own. I then found out that whenever you create/modify a report and give it a new name, you will have to manually move the report(s), evey time you get an upgrade. I use my own reports (worksheets) very heavily. Version 11 has just came out and they were not imported, I had to move them by hand again, and then found out that the five that I rely on the most, wouldn't work. I sent them into GP, 4/21, and it will be sometime on 4/23, when I get them back.
The online chat room is a place for you to contact GP almost imediately. That's great but be prepared for them to ask you a 100 questions about your problem. I've used it, but I don't like to. I know they're just trying to find out what you need, but 100 ? is annoiying. I wouldn't want that job.
It also has a place for you to list your suppliers/vendors. You have to find a convention to keep track of a vendor when there are two of them with the same name, but different towns. Fluke 1, Washington, and Fluke 2, Arizona.
Don't get me wrong, the price is right for this software. But, you get what you paid for. I feel like I bought a leg and I really needed all of the body parts to make this work. We have about 1000 gages. The problem with any canned routine is that you get the bear minimim. Unless you buy from Fluke!
If you build you own, then you are your support. We had our own but he retired. Sure wished he hadn't.