llll2004 said:
Hello!!
My name is Lily .I am a student studying management in the university. Currently, I have to write a dissertation and need some information concerning the balance scorecard. I wonder if you can help me make this research.
Lilly,
Try this book written by the two people who originally put together an article on "B.S.". no slight intended
for the Harvard Business Review.
"The Balanced Scorecard" Kaplan, Robert S., and Norton, David P., HBS Press, 1996, ISBN 0-87584-651-3.
Also try this set of articles in a compilation work of several writers, by those same two authors:
"The Harvard Business Review on Measuring Corporate Performance", 1998, Harvard Business School Press pp 123 - 211. I do not have the ISBN but the book does contain the following contact details:
Customer Service, Harvard Business School Publishing, Boston, (617) 496 1029.
Hope that gest you started.