CarolX
Trusted Information Resource
the value of 6 sigma
Hello all,
I normally do not post in this subject because this is not my area of expertise. But I came across an intersting article in this months issue of Quality Digest and thought I might spur some discussion on the subject.
The article was written by James Harrington.
Regards,
CarolX
Hello all,
I normally do not post in this subject because this is not my area of expertise. But I came across an intersting article in this months issue of Quality Digest and thought I might spur some discussion on the subject.
The article was written by James Harrington.
Give it a read and let me know what you gurus think about the subject.In the June issue of Quality Digest, I tried to stimulate some reader response by questioning the value of Six Sigma.
I offered a free performance improvement book and CD-ROM set, to the first five people who provided me with a publishable case study of a service process that was performing at the Six Sigma level. I thought I'd be deluged with hundreds of excellent examples that would be well worth my investment. Well, I still have four of the book and CD-ROM sets. But--surprise, surprise--I was deluged with e-mails agreeing with my negative position and only one "hate mail" from a Black Belt consultant, who was angry because I dared to question the Six Sigma approach.
Regards,
CarolX