S
SailorWard
I'm not sure if this is right place to ask this, or not, or if it's been discussed elsewhere/elsewhen.
We're trying to lead our organization out of the traditional organizational structure based on functional silos into a process centered structure based on the processes that are used to actually get the job done. Most of the processes are cross functional and, therefore, we're getting a lot of resistance from managers who consider their "function" to be their "domain."
The basis of the processes, as we've defined them, is the ISO 9001-2000 standard--taken with a grain of salt and applied to our situation. Which is why I'm asking this under the ISO 9001 topic!
I'm looking for examples of companies that have moved from functional silos to a process centered organization. Real life examples from other companies may take some of the sting out of considering the change. The examples I'm really looking for are from companies that:
1. Lived to tell about it.
2. Are willing to talk about (and, preferrably, published) their experience.
3. Have seen improved business results (at least in part) as a result of the change and can describe the improved results.
My organization is ISO 9001-2000 registered and tried to start the migration to process centered a couple years ago. We didn't get very far on that attempt and have since undergone some significant management changes that are basically requiring us to start the migration over again. Assuming, of course, that the new management buys into the change.
Thanks for your help! I could do some original research to root out companies that meet my needs, but if I can short circuit the research and tap the knowledge of someone who's already done it, well, let's just say I'm not into reinventing the wheel unless I really need to!
We're trying to lead our organization out of the traditional organizational structure based on functional silos into a process centered structure based on the processes that are used to actually get the job done. Most of the processes are cross functional and, therefore, we're getting a lot of resistance from managers who consider their "function" to be their "domain."
The basis of the processes, as we've defined them, is the ISO 9001-2000 standard--taken with a grain of salt and applied to our situation. Which is why I'm asking this under the ISO 9001 topic!
I'm looking for examples of companies that have moved from functional silos to a process centered organization. Real life examples from other companies may take some of the sting out of considering the change. The examples I'm really looking for are from companies that:
1. Lived to tell about it.
2. Are willing to talk about (and, preferrably, published) their experience.
3. Have seen improved business results (at least in part) as a result of the change and can describe the improved results.
My organization is ISO 9001-2000 registered and tried to start the migration to process centered a couple years ago. We didn't get very far on that attempt and have since undergone some significant management changes that are basically requiring us to start the migration over again. Assuming, of course, that the new management buys into the change.
Thanks for your help! I could do some original research to root out companies that meet my needs, but if I can short circuit the research and tap the knowledge of someone who's already done it, well, let's just say I'm not into reinventing the wheel unless I really need to!
but that still has to be a good sign! 
