Hi,
manager is planning to give me a green belt project for improving internal process auditing...anyone has been there before???.
here is some research have done(and some description of the current process)...
each cell is self- audited 1 time per shift( X 3 shifts per day) - by an operator
each cell is audited bi-weekly by an internal auditor
each cell is randomly audited by manager (no timeframes)
each cell is also randomly audited by site quality team (no timeframes)
using a "stop-light signal chart" to display results...issue is the self-audits are always green and the cells quite often fail internal auditor & the other audits...
how would i create an audit effectiveness or efficiency metric?
any other ideas? can anyone suggest some plans? Thanks
manager is planning to give me a green belt project for improving internal process auditing...anyone has been there before???.
here is some research have done(and some description of the current process)...
each cell is self- audited 1 time per shift( X 3 shifts per day) - by an operator
each cell is audited bi-weekly by an internal auditor
each cell is randomly audited by manager (no timeframes)
each cell is also randomly audited by site quality team (no timeframes)
using a "stop-light signal chart" to display results...issue is the self-audits are always green and the cells quite often fail internal auditor & the other audits...
how would i create an audit effectiveness or efficiency metric?
any other ideas? can anyone suggest some plans? Thanks