hello all,
I have to get your help in this. I am working for a telecom organization (QA manager) and we are ISO9001:2008 certified with renewal certification ahead in the next year.
The management review is defined on every alternate months (after every 2 months) but it is not conducted regularly. Reason being the steering committee busy schedule and have (so called) business critical tasks. It was been highlighted by auditor as well and the chief agrees to conduct it regularly but upon reminders, himself gets involved in (so called) business critical tasks and suggests to defer the MR meeting. I performed the RCA and corrective action but could not bluntly write the reason (which was who gives it a damn).
would really appreciate your idea on handling this situation.
I have to get your help in this. I am working for a telecom organization (QA manager) and we are ISO9001:2008 certified with renewal certification ahead in the next year.
The management review is defined on every alternate months (after every 2 months) but it is not conducted regularly. Reason being the steering committee busy schedule and have (so called) business critical tasks. It was been highlighted by auditor as well and the chief agrees to conduct it regularly but upon reminders, himself gets involved in (so called) business critical tasks and suggests to defer the MR meeting. I performed the RCA and corrective action but could not bluntly write the reason (which was who gives it a damn).
would really appreciate your idea on handling this situation.