C
Christine Pearce
Hello to all from a newcomer to ISO and the list.
ISO 9001:2000 Clause 8.5.2 states we must have documented Preventive (PA) and Corrective Action (CA) procedures. Does this necessarily mean they have to be separate from our other process procedures?
I ask because, when I start to write the PA and CR procedure (we've decided to combine them), I find we're duplicating everything that is in the individual procedures for every process we've got. With over 20 processes within the company, each with different forms, methods, reviewers, etc - it would be a nightmare to ensure they correlate correctly.
If a separate PA and CR procedure is necessary, can't we just, for example, have a flowchart that says "Identify nonconformance - document it - investigate it - fix it" with a corresponding flow for looking at data for PA, flowing it to our Continual Improvement Board, then to Management Review?
Many thanks,
Christine
ISO 9001:2000 Clause 8.5.2 states we must have documented Preventive (PA) and Corrective Action (CA) procedures. Does this necessarily mean they have to be separate from our other process procedures?
I ask because, when I start to write the PA and CR procedure (we've decided to combine them), I find we're duplicating everything that is in the individual procedures for every process we've got. With over 20 processes within the company, each with different forms, methods, reviewers, etc - it would be a nightmare to ensure they correlate correctly.
If a separate PA and CR procedure is necessary, can't we just, for example, have a flowchart that says "Identify nonconformance - document it - investigate it - fix it" with a corresponding flow for looking at data for PA, flowing it to our Continual Improvement Board, then to Management Review?
Many thanks,
Christine