J
June Ang - 2005
Hello,
I have one question on 5.3 Quality Policy. I always facing the same problem - how actually a policy can help us in item c) provides a framework for establishing quality objectives?
Most of the policies i have seen are quite general (including my company one) and i doubt will a policy with general statement can provides a framework for us to set the objectives & targets for a particular year? As the policy with general statement is generally applicable or suitable for many many years, i.e. 5 years without any review. In that case, the same objectives can be last for 5 years too. Right?
I have a QEHS Policy here, can i have your comments? Is this policy statement adequate to provide a framework for setting objectives?
Your comments are very much appreciated. Thank you very much.
QEHS POLICY
XXX Company is committed to delivering products, processes and services that always fulfil the expectations of our customers, society and the environment by employing the following principles :
(a) Leadership
Our top management will establish the unity of purpose and direction of organization by demonstrating their leadership, commitment and active involvement in developing, implementing and managing the company’s QEHS Management System.
(b) Customer Satisfaction
We will enhance the customer satisfaction through competitive price, excellent product quality and on time delivery.
(c) Compliance of Legal & Other Requirements
We will abide by and comply with all the applicable laws, regulations, policies, standards and code of practices related to construction, quality, environment, and health & safety.
(d) Prevention of Defects, Pollution & Accidents
We will plan, design, execute and complete all operations in a manner that prevent and minimize defects, pollution and accidents.
(e) Involvement & Competence of People
We will expand programs for effective training and involvement of employees and suppliers to promote team awareness and competence in order to ensure that they are able to carry out work in a way that is compatible with good QEHS performance.
(f) Continual Improvement
We will continuously seek opportunities to improve the QEHS performance of the company by setting annual QEHS objectives, implementing action plan, measuring performance and reviewing these on an annual basis.
I have one question on 5.3 Quality Policy. I always facing the same problem - how actually a policy can help us in item c) provides a framework for establishing quality objectives?
Most of the policies i have seen are quite general (including my company one) and i doubt will a policy with general statement can provides a framework for us to set the objectives & targets for a particular year? As the policy with general statement is generally applicable or suitable for many many years, i.e. 5 years without any review. In that case, the same objectives can be last for 5 years too. Right?
I have a QEHS Policy here, can i have your comments? Is this policy statement adequate to provide a framework for setting objectives?
Your comments are very much appreciated. Thank you very much.
QEHS POLICY
XXX Company is committed to delivering products, processes and services that always fulfil the expectations of our customers, society and the environment by employing the following principles :
(a) Leadership
Our top management will establish the unity of purpose and direction of organization by demonstrating their leadership, commitment and active involvement in developing, implementing and managing the company’s QEHS Management System.
(b) Customer Satisfaction
We will enhance the customer satisfaction through competitive price, excellent product quality and on time delivery.
(c) Compliance of Legal & Other Requirements
We will abide by and comply with all the applicable laws, regulations, policies, standards and code of practices related to construction, quality, environment, and health & safety.
(d) Prevention of Defects, Pollution & Accidents
We will plan, design, execute and complete all operations in a manner that prevent and minimize defects, pollution and accidents.
(e) Involvement & Competence of People
We will expand programs for effective training and involvement of employees and suppliers to promote team awareness and competence in order to ensure that they are able to carry out work in a way that is compatible with good QEHS performance.
(f) Continual Improvement
We will continuously seek opportunities to improve the QEHS performance of the company by setting annual QEHS objectives, implementing action plan, measuring performance and reviewing these on an annual basis.
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