To keep our high-level process maps as "general" as possible we have:
- Purpose
- Scope
- Responsibilities (i.e., who is impacted by the process)
- Definitions
- Process Map (an inserted Visio flow chart)
- Inputs & Outputs
- Inputs
- Raw Materials
- Utilities
- Key Paperwork
- Outputs
- Finished Product
- Process Data
- Key Records
- Resource Identification
- Personnel
- Equipment
- Methods
- Work Environment
- Measurement and Metrics
- Process Implementation, Validation and Verification Plan
Down at the Operator level, we have along the top x-axis the positions involved, along with room for comments and additional notes. Along the lefthand y-axis, we list PDCA (Plan - Do - Check - Act) and show how the steps of the activity aline with PDCA and who is responsible for them. If there is more details associated with the individual activity, additional information can be found in Comments and Notes, sometimes referring to another document.