NCR before the Product is delivered to the Customer?

[Big Jim]

QAMTY,

Why on earth would your company even entertain a procedure that might permit a know bad product to be shipped?

The issue needs to be raised as soon as anyone even suspects there is a problem, not wait for in inspector to maybe catch it.

There are people in your company that need a serious attitude adjustment!

[Jennifer Kirley]

In Reply to Parent Post by Big Jim

QAMTY,

Why on earth would your company even entertain a procedure that might permit a know bad product to be shipped?

The issue needs to be raised as soon as anyone even suspects there is a problem, not wait for in inspector to maybe catch it.

There are people in your company that need a serious attitude adjustment!

I'm not sure it's about attitude. I did not see enough detail about what the process does say to make a decision other than responsibility and authority for quality seems vague if the OP wasn't sure he could step in and do things inspectors usually do. Either the authority does exist and he doesn't know it (a communication issue) or the process isn't proactive enough (a preventive action issue). Both of these can be symptoms of just a less-than-robust QMS in a place full of devoted people.

[Big Jim]

In Reply to Parent Post by Jennifer Kirley

I'm not sure it's about attitude. I did not see enough detail about what the process does say to make a decision other than responsibility and authority for quality seems vague if the OP wasn't sure he could step in and do things inspectors usually do. Either the authority does exist and he doesn't know it (a communication issue) or the process isn't proactive enough (a preventive action issue). Both of these can be symptoms of just a less-than-robust QMS in a place full of devoted people.

I understand and perhaps my wording was a bit strong, but consider that an attitude of not knowing, not caring, or less than a robust quality management system would still benefit from an attitude adjustment, even if it is a mild one.

[Jennifer Kirley]

In Reply to Parent Post by Big Jim

I understand and perhaps my wording was a bit strong, but consider that an attitude of not knowing, not caring, or less than a robust quality management system would still benefit from an attitude adjustment, even if it is a mild one.

Ah. Well, there's quite a difference between not knowing and not caring, or even not caring to know. I can't argue that attitude has benefits but I do believe we can't establish attitude here with so little information to go on. Let us just try to take things at face value if we can, yes?

[kgott]

In Reply to Parent Post by QAMTY

Hi all

Suppose in a workshopwhen manufacturing an industrial equipment.
Is it usual to raise NCR, even if equipment has not been inspected nor delivered to client?

I mean during the manufacturing?
If I find some poor fabrication (poor welding, poor installation of
parts,etc.)

Me as Engineer involved in the design, should I wait for the inspector
to detect problems, or I may raise the NCR´s at any phase of manufacturing.

I heard that NCR are raised after product is finished/delivered


Thanks for your feedback

There are many similarities between quality and safety. In safety everyone has a duty of care and this means they have a duty of care to the company and their work mates to report hazards.

In quality, everyone have a responsibility to implement the company managment system requirements that transforms inputs into outputs. Everyone has a responsibility to try and prevent non conformances. They do this by reporting non conformances using the company procedure.

I have a dream, that one day the company non conformance (quality) procedure and the safety hazard reporting procedure will be united and called something like "The Unwanted or Undesired Events Procedure."

[ssz102]

according to my experience:
if you are not quality inspector or QE, you can pick up the defective to the responsible persnel and ask to stop production or repair something and after get QC inspector or supervisor approvall to staring produce