N
Nick-C
Hi All
I have an issue whereby we have no real clarification on who supposed to be doing what when it comes to dealing with defective supplied components.
Our quality guy raises the 8D, tells our logistics people of the concerns and the agreed actions and then leaves all the replacement stock management to them.
Our logistics team seem the think the quality department is responsible for managing the suppliers to ensure replacement stock arrives on time.
So my question is, what are the arrangements you guys are used to seeing?
I appreciate that upper management should decide this based on what's right for us, but who does what when it comes to managing replacement stock for non-conforming parts in your experiences?
Many Thanks
Nick
I have an issue whereby we have no real clarification on who supposed to be doing what when it comes to dealing with defective supplied components.
Our quality guy raises the 8D, tells our logistics people of the concerns and the agreed actions and then leaves all the replacement stock management to them.
Our logistics team seem the think the quality department is responsible for managing the suppliers to ensure replacement stock arrives on time.
So my question is, what are the arrangements you guys are used to seeing?
I appreciate that upper management should decide this based on what's right for us, but who does what when it comes to managing replacement stock for non-conforming parts in your experiences?
Many Thanks
Nick
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