S
smonsalve
Hi All,
I have a question about audits. Our external auditor last year made 17 observations during the re-certification audit, we answer 13 of those 17 knowing that observations are not required to be answered along with nonconformances. This year the same auditor question us about the non answered observations and I said that we were not going to do anything about them because they were only observations and not nonconformances and the auditor did not like my answer and went ahead and 'upgraded' one of those observations to a nonconformance.
In this year's final report the auditor made this note (in red bold letters) "All observations documented within the report require root cause analysis and corrective action by the company. Actions will be reviewed during next annual audit and failure to address the observation will result nonconformity. Observations are not to be taken as recommendations. These are the area requires improvement to be in compliance with standards requirements".
Can the auditor force us to answer an observation and threaten to write us up for not doing it?
Regards and thanks for your input.
I have a question about audits. Our external auditor last year made 17 observations during the re-certification audit, we answer 13 of those 17 knowing that observations are not required to be answered along with nonconformances. This year the same auditor question us about the non answered observations and I said that we were not going to do anything about them because they were only observations and not nonconformances and the auditor did not like my answer and went ahead and 'upgraded' one of those observations to a nonconformance.
In this year's final report the auditor made this note (in red bold letters) "All observations documented within the report require root cause analysis and corrective action by the company. Actions will be reviewed during next annual audit and failure to address the observation will result nonconformity. Observations are not to be taken as recommendations. These are the area requires improvement to be in compliance with standards requirements".
Can the auditor force us to answer an observation and threaten to write us up for not doing it?
Regards and thanks for your input.