Process Control Plan and Inspection Plans - Receiving and final inspection required?

Is it a must that the receiving and final inspection processes also be included in the Process Control plan when an organisation has the Receving Inspection Plan and Final Inspection Plan separately documented? Please advice.

Customer Drawings and Purchase orders - TS2

A customer issues a PO wherein there is a reference to a Part No. drawing Issue and date, but the schedule of supplies document refer to an entirely different issue status. When the customer is contacted, Purchase Department conveys verbally that the revision does not affect this supplier and supplies can be as per PO. Customer does not provide this information in writing.
Supplier gets the shock when, the quality department raises a rejection advice stating received goods do not match the specification?
How do we tackle this?

IMHO, you can reference the Receiving Inspection plan and final inspection plan on the PCP (Production Control Plan). I only see benefit to this approach though, when you have generic receiving and final inspection processes with generic reaction plans. This is the exception. The general rule is a complete PCP for a part or family of parts. actually, if you are Automotive, check with the customer as to what level of detail they require.

This is not a cut and dry issue.

Process Control Plan and Inspection Plans

The matter was indeed referred to the customer when the Process Control Plans were submitted for approval. Alas! customer is sleeping on it? Customer said to go ahead with the manufacturing and not wait for the approval!
What to do?

Krishkaar,

I think CP is a live document and you must document each stage in your process; if you have control plan you don't need a receive inspection plan.

lanaretriever said:

Krishkaar, I think CP is a live document and you must document each stage in your process; if you have control plan you don't need a receive inspection plan.

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While the PCP is a living document, you need to look at your processes and determine at what points controls are needed. If you have a receiving verification process, why state it in multiple places. . . if it changes, you have multiple places to make changes, and there is no real value-added in that exercise.

krishkaar said:

The matter was indeed referred to the customer when the Process Control Plans were submitted for approval. Alas! customer is sleeping on it? Customer said to go ahead with the manufacturing and not wait for the approval! What to do?

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DOCUMENT that statement from your customer. It may save you a minor nonconformance on an audit.

Good morning Krishkaar,

If you check in APQP & Control Plan on page 33, you would read that The control Plan does not replace the information contained in detailed operator instructions and said the CP describes the actions that are required at each phase of process including receiving, in-process, out-going and periodic requirements to assure that all process outputs will be in a state of control. Remember the CP is a methodology to aid in the manufacture of quality products according to customer requirements.

Have a nice day,

Process Control Plan and Inspection Plans

Thanks everybody for the initial feedback. Let me go through the APQP again as suggested and come back if required.