S
Sweetsue28uk
I have now been given the instruction that we need to be ready for ISO 9001:2008 by Christmas. I have only just introduced a new document management system on Sharepoint and currently trying to get that in some sort of legible order. I have reviewed processes and we have very little so a lot of them need to be written from scratch and then rolled out to the masses.
How long do processes have to be in place before an audit can take place on them?
We have no customer Focus or any sort of way to catch customer satisfaction or complaints so a new system needs to be introduced and a way to capture this information - any ideas? How long does this need to be in placed before an audit can take place.
I have documented what I have done so far in the Quality Manual but Oh my lord it is a dreary read. I have stuck to the standard as a template because this is my first time of writing a manual and I didn't want to get it wrong but even I am bored by it. Do you have any examples of more up to date, light weight manuals that I could have a look at to see if I can structure mine better and make it less well dreary!
Uphill struggle, only 2 of us in the department, little to no management assistance and it is like swimming through mud!
Any help would be more than appreciated.
Sue:mg:
How long do processes have to be in place before an audit can take place on them?
We have no customer Focus or any sort of way to catch customer satisfaction or complaints so a new system needs to be introduced and a way to capture this information - any ideas? How long does this need to be in placed before an audit can take place.
I have documented what I have done so far in the Quality Manual but Oh my lord it is a dreary read. I have stuck to the standard as a template because this is my first time of writing a manual and I didn't want to get it wrong but even I am bored by it. Do you have any examples of more up to date, light weight manuals that I could have a look at to see if I can structure mine better and make it less well dreary!
Uphill struggle, only 2 of us in the department, little to no management assistance and it is like swimming through mud!
Any help would be more than appreciated.
Sue:mg: