Crusader
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I have created a new Customer Concern trend "database" that may be useful to someone. We are going to start entering data as it comes in through our Customer Service Reps (CSR's). Our registrar commented that we should take an additional step and trend our data electronically. I hope this Excel spreadsheet works for us.....feel free to comment or copy, etc.
It is self explanantory on how to use. The data is automatically charted on the 2nd tab sheet.
It is self explanantory on how to use. The data is automatically charted on the 2nd tab sheet.