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Old 3rd January 2005, 11:45 PM
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Default Leadership Drives Customer Focus
Happy New Year, everybody:

I took a large chunk of time off in December, and now I'm having trouble getting my brain back in gear. Is anybody else having that problem? Maybe it was all the eggnog...

Here's an article entitled "Leadership Drives Customer Focus." It's part of a book that may or may not be published this year. Let me know what you think about it.

Craig
Attached Files: 1. Scan for viruses before using, 2. Please report any 'bad' files by Reporting the post it is in, 3. Use at your Own Risk.
File Type: doc Leadership Drives Customer Focus - Cochran.doc (60.0 KB, 265 views)
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Craig Cochran
Georgia Institute of Technology
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