QP-5.6.0 - Management Review should be both periodic and continual

[TownDawg]

I've got a cross-functional flowchart. I've got a checklist, and quality record.

NOTE: I can pass along the checklist and flowchart if you like me to, but I'm sure they are blatant clones of things I've seen here and other places. (and for that I apologize before I offend.)

This will make the question I have to think thru today. Knowing how chaotic we run our company at times? If we tried to make the case that we are ALREADY doing all those items; i.e., 1) discussing, 2) making action items, 3) deploying plans -- then in what meeting(s) could I show evidence to?

1) I'm convinced that Management Review should be both periodic and continual. Most folks do the "once or twice a year, or quarterly" routines.

2) It should be natural. Somehow I don't see us saying, "It is how we do business. Plan, do, check, act."

[D.Scott]

The Visio file can't be opened in my program because it is a newer version. Any chance you can "down-save" it to an older version?

I can understand that you probably already do those items and you probably have some sort of structured meetings where you do them. How about defining the meetings you already do as part of your Management Review process and then document the agenda and actions of those meetings. If they don't meet all the requirements you have set up, add an annual or semi-annual "summary" to cover what wasn't covered. There is no requirement that Management Review has to be one meeting at a specific date. If your system states you will have them daily, (obvious over-exaggeration) then go for it.

Dave

[db]

I have one client that schedules their review on an annual basis. However, they have a list of about five items that trigger a management review, should they occur. This way, if everything is going smoothly, the review happens yearly. However, should something occur (either negative, or positive) to activate the trigger, then management review would ensure management is responding appropriately.

[TownDawg]

uploaded. it let me back it down to Visio, version 5.

its funny. two post, and two different views. ain't life good.



I'm leaning toward first view. I think we already do it.

"How about defining the meetings you already do as part of your Management Review process and then document the agenda and actions of those meetings. If they don't meet all the requirements you have set up, add an annual or semi-annual "summary" to cover what wasn't covered. "

but I see importance of second view.

"if everything is going smoothly, the review happens yearly. However, should something occur (either negative, or positive) to activate the trigger, then management review would ensure management is responding appropriately. "

[TownDawg]

I'm thinking of posting the meeting names, typical attendance personnel, or at least who chairs it, and type/schedule (is it daily, weekly, monthly -- and it is at set time each period. What triggers it?)

I'm thinking of listing the 'required' discussion topics, and showing when they are discussed. I'm planning on the meeting minutes, or action items, or updated reports will show progress toward the goals -- or more specifically, "to ensure the continuing suitability and effectiveness.".. some objective evidence that this is not all for convenience sake -- and we aren't just too lazy to actually have a meeting for this specific purpose.

Making sense? Or am I rambling.

My checklist form shows the following:

[db]

Originally Posted by D.Scott

There is no requirement that Management Review has to be one meeting ...

For that matter there is no requirement that it be a meeting!

[TownDawg]

what else might it be. elaborate?

[db]

The requirement is only that top management review the quality management system. So, if not during a meeting, how?

Well top management could gather all of the input data, and review it while lounging aboard the yacht. Or perhaps have a program developed that would automatically query the database to daily show metrics related to the required inputs. I suppose one could have “reporting and evaluation of the cost of poor quality” without a meeting. All you would do is publish the report and the evaluation.

Use your imagination!

Realistically, however, I know of no company that uses anything other than a meeting. Just like a one-page quality manual. It might meet the letter of the standard, but it would really raise some eyebrows.