Six Sigma and Software Development - How to set the metrics for each main process

[stanislavd]

Hi guis,

I am Quality System Manager at software developing company. I want to share ideas about six sigma, the RUP and CMMI that are related to such organizations. Do you have some experience in this filed. My main topic is how to set the metric for each main process (planing, developing, testing, HR and IT supports).
Thank you in addvance!

[Govind]

Originally Posted by stanislavd

Hi guis,

I am Quality System Manager at software developing company. I want to share ideas about six sigma, the RUP and CMMI that are related to such organizations. Do you have some experience in this filed. My main topic is how to set the metric for each main process (planing, developing, testing, HR and IT supports).
Thank you in addvance!

Hi,
Take a look at this Presentation. You may be able to get some ideas. Also you may want to contact the author of this presentation to get some ideas.
The Effective Application of Six Sigma in Software Engineering

Regards,
Govind.

[stanislavd]

Hi Govind,

It is very useful information. Thank you very much! Do you have experience about Quality Systems and if yes, what you think about setting a metrics.
Here it is very hard and tricky to choose such metrics that represent the exact situation and do not lead to misjudge results. For example, the number of bugs founded per 1000 rows code from some software build is not good idea. There may be small number, but crucial.
Thank you again for the source!

[Govind]

We use a combination of Severity and number of bugs at various phases as one of our metrics. It is very important to identify the appropriate metrics depending on nature of the product and its mission criticality.
One of approach is to use for metric identification is
Goal Question Metric

Regards,
Govind.

[stanislavd]

!!! Very helpful, thank you!